The Westchester Gym - Elmsford, New York

Jeremy Hopwood

Amazing gym - feels like a family in the way they support your fitness goals and all the great programs they offer for kids. The have Ninja Warrior classes, birthday parties and camps. Also Nerf War and a video game room. Unique and better than the corporate gym options out there.

navap

Terrible Experience - Unprofessional and Unreliable

This gym has some of the worst management I’ve ever encountered. The hours are a joke—it’s advertised to open at 5 AM, but the staff shows up late consistently, making early workouts impossible. They also don’t honor their own pricing. I brought my sister in for a visit, expecting to pay $10 (which is their listed guest fee), only for them to suddenly demand $25. When I questioned this change, the person at the front desk threatened to call the cops on me just for asking why the price changed!

This isn’t an isolated incident either—I know others who’ve left because of similar problems. I’ve switched to NYSC in Hawthorn, and it’s a world of difference. Avoid this place if you value consistency and respect as a customer.

lamont austin

The gym is somewhat accommodating but they really need to improve lighting in the basketball gym and make the necessary repairs to the sauna and steam rooms in the men's locker room.

Pat R

I really enjoy this gym! Decent price, large space, solid weights and machines. Some of it is a bit old, and some things could use updating or replacing, but overall a great place to workout.

Always Working

This past fall and winter there was no heat for months. It wasn't until a member called the Town of Greenburg to report those illegal conditions that they were forced to fix it. The owner and manager clearly don't respect their customers. They can't be bother to even clean the place. The same dust is in the same spots. The cieling fans are disgusting. When machines break they take forever to fix. They recently raised the rates promising a squat rack and new benches. Nothing yet. Not even an ETA. The floors aren't level everywhere. They used to have mirrors that broke and they're not replacing them. The 50lb dumbells don't match and look completely different. They just changed the gyms layout and all.ofnthe squat racks are miles from a mirror now. Some machines are in the lobby now. All of the equipment old too. Did I mention they NEVER CLEAN....lol. Just look at the ceiling fans. They have about 5yrs of dust on them.

Ed V

Machines break and stay that way for months. The gym itself is dirty. Equipment isn’t cleaned, floors aren’t swept or mopped. When they buy new equipment it’s the cheapest and worst option they can find. For example, new benches they ordered are useless. The owners of this place need a business consultant. I offered them my services to really improve this gym with minimal investment. They do not care. Understand this gym is a very poor example of a good gym. Don’t expect much.

FT

Nothing wrong with the gym in general, but several of the people who work and use the gym are incredibly uncomfortable when it comes to younger girls. The employees asked for my number and even found my name in the system to contact me privately. This is not okey.
After using this gym almost every day for 2 months I switched, because it felt more like the guys dating place then a gym. I get that the management can’t choose who use the gym, but the employees should have rules.
Even after talking to the manger about this (and more things that had happened) I still had to pay for 2 months where I didn’t use the gym because I didn’t feel safe or good there at all.

Jill Malone

My friend and have been searching for a suitable gym. We joined Planet but wanted classes. We checked out a few in the area and walked right out again. Nothing felt right until we walked into The Westchester Gym. From the second we walked in the door, I felt like I was home and with family. We were given a tour and met and talked with members who were coming in and those who just finished and we’re heading out. Everyone was super nice and helpful. We took our first class Thursday night. Every student walked over and introduced themselves as well as the instructor. They made us feel welcome and very comfortable. The step class was amazing. The instructor gave modified instructions for anyone who needed them without making anyone feel inferior. We went to a Zumba class Saturday morning at it was the same thing. People we didn’t meet Thursday introduced themselves and the husband/wife team who taught the class were amazing, energetic and super fun! I’ve been on a high since walking through their front doors!